How a community group developed their guide to the Internet
by Veronica Frazier and John Cox
The Bede Island Community Association (BICA) is an umbrella organisation
with 60 members operating in the Leicester City Challenge area. It currently
has two volunteers who are investigating the usefulness of the Internet
to its member organisations. Although Veronica Frazier and John Cox have
previous computer experience they have only been 'surfing' the Internet
since January and March 1996 respectively.
The research project
In the last week of September, BICA held an open evening for its members
and the general public. We volunteered to demonstrate the Internet for the
open evening. In preparation, we spent two or three weeks browsing around
the Internet looking for Web sites and pages relevant to the varied BICA
member organisations. We also searched through various magazines' and newspapers'
Internet sections.
Focus
The primary focus of our searching was for general community interest. Other
more specific topics such as children & youth, crime prevention, disability,
education and multiple equality issues were looked for as well as several
reference sites regarding national and local government.
The Search
The newspaper and magazine Internet sections were read regularly where web
sites and pages were either reviewed or referred to in context of a feature
article. These sections ranged from 2 to 10 pages in the newspapers and
non-Internet magazines.
By using web addresses (URLs) from paper sources and the search directories
and search engines to generate starting points, links were followed from
one site to another. The most useful resource used was the search directory
Yahoo. Approximately three quarters of the links we eventually used came
from categories within Yahoo particularly the UK & Ireland version of
Yahoo. (One of the best aspects of Yahoo is its links to the other search
engines such as AltaVista, Lycos, etc.)
The useful sites were bookmarked as we found them for later reference. We
decided to focus on the web sites and pages as our experience with newsgroups
tended to be more bewildering than useful from a novice's point of view.
(We felt like we were constantly coming into a conversation midway and never
quite figuring out what it was all about.)
The off line cache reader was then used to view the web pages that had been
visited during our on line search sessions. These pages had been automatically
saved to the computers hard disk while on line. This meant that we could
spend more time reviewing (in greater detail) the search results off line
(keeping telephone costs low). Again, Yahoo proved extremely useful as there
was a maintained consistency viewing their pages whether on line or off
line.
Sorting the Results
Having accumulated a significant number of bookmarks, John sorted them into
appropriate categories relating to our membership. This was accomplished
via the bookmark editing facilities of the browser.
Creating the Web Page
This restructured bookmark file was then opened in the web editor to create
our own links web page. Using the web editor was not much different from
using any word processing or graphics package. Eventually the list of links
became too large to be viewed without scrolling the page up and down, so
John developed additional links pages.
Using the Results
Our member's now use these pages (which are currently stored on our computer's
hard drive) as an alternative to our service providers home page. (Our service
provider is http://www.foobar.co.uk
who are based in Leicester's city centre have provided us with excellent
support.)
You can view the BICA pages
we created here
What's Really Needed.
Our conclusions on what's really needed to help groups are:
- More groups / organisations putting their local experiences on line.
- More community reference materials available in abbreviated form (if
not full text) on line. (Look at www.charity-commission.gov.uk as a good
example.)
- More basic IT training being made available to the voluntary sector
at with Internet & email considered as part of essential basics.
- More central government funding made available to enable the above
(particularly for the smaller organisations who frequently don't have the
budget to accommodate IT).
- More technical advice on email software.
- Further development of Voluntary/Non-Profit/Charitable Search Directories
- Every local authority having an interactive web site (like www.lewisham.gov.uk)
Our advice to other groups.
Use someone else's Internet connection (like your local cyber cafe, if you
have one or a friend or co-worker) for your first try. It has the benefit
of someone else being around to help you out. Failing that, ask David Wilcox
to organise a workshop and talk the local authority into funding it. And
above all, keep persevering, (remember the light bulb and the telephone
didn't take off overnight either).
Value to be gained.
What needs to be kept in mind, is that the Internet is an additional tool
for communicating with other people in other communities around the nation
and the rest of the world. With proper training and everyone using it as
every day standard, the use of the Internet can greatly improve the networking
of individuals and groups making distances and time differences virtually
inconsequential. When used effectively, it can be cheaper than traditional
telephone methods and more responsive than traditional postal methods. (Particularly
in the middle of a mail strike! We'd just have to keep an eye out for power
shortages.)
We are getting closer and closer to achieving immense benefits from using
the Internet every day.
Article by Veronica Frazier
Web Pages by John Cox
e-mail us at bicanet@foobar.co.uk
Resources Used
Internet Tools
- Web Browser - Netscape Navigator 2.0.
- Search Directory - Yahoo!
- Search Engines - AltaVista, eXcite, InfoSeek
- Off line Cache Readers - unMozify, Netscape Cache Reader
- Web Editor - Built in editor of Netscape Navigator
Magazines
- Computer - PC Advisor, PC Home, PC Direct, Computer Life, Computer
Shopper, What PC
- Internet - The .net, The Web, Internet
Newspapers
- Local - The Leicester Mercury
- National - The Guardian, The Times, The Independent